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Purchasing From CeX
Online Orders FAQ's
7
Is there a limit on the number of items I can order online?
Are your products new or second hand?
Is it necessary to have an account to trade with CeX?
How can I cancel my order?
What payment options do I have to make an online order?
See all 7 articles
Returning An Online Order
8
How do I return an online order?
Returning an unwanted online order
Returning a faulty online order
Something's missing from my order
Will my postage cost be refunded when I return an order?
See all 8 articles
Buying from CeX stores
5
What is your store returns policy?
How can I tell if the item I want is in my local CeX store?
The goods I want are not in my local store, how can I get them?
Do I have to return my purchase to the store I bought it in?
What payment options are available for purchases made in store?
Delivery Questions
8
How much do you charge for P&P?
How long does delivery take?
Where will you deliver my goods?
Can I change the delivery address for my order ?
What couriers do CeX use to send out orders?
See all 8 articles