We provide an 8-day returns policy for items that are unwanted. If the item is returned within 8 days from the date of delivery and if they are in the exact same condition as when received, a refund to the original payment method is processed. You can either send them via post or you can take them to your local CeX store with the receipt. 

Please click the below link to send your items to us for FREE from an AusPost Post Office.


Do include a copy of the receipt and a written note explaining the reason for the return. If you’re going to the store in person, you’ll need to carry the purchase receipt with you.