General CeX FAQ's

What is CeX?
CeX stands for Complete Entertainment Exchange. CeX was founded in London in 1992. We have stores in the UK, Spain, Ireland, India, Italy, Australia, Portu...
Mon, 19 Mar, 2018 at 2:08 PM
What does CeX do?
The nature of our business is the purchase and sale of second-hand items. We buy, sell and exchange a range of technology and entertainment products inc...
Mon, 19 Mar, 2018 at 2:09 PM
How can I find my nearest CeX store?
Your nearest CeX store can be found using our Store Locator page. Please click HERE and enter your postcode. If you are searching using a mobile device ...
Mon, 19 Mar, 2018 at 2:18 PM
Where do I find the store opening hours?
Opening Hours for our stores can be found via our Store Locator page. Please click HERE and either enter your postcode, tap the current location butto...
Mon, 19 Mar, 2018 at 2:24 PM
Where can I find the phone number for my local CeX store?
Unfortunately, the phone numbers for CeX stores are for internal use only. Should you have an enquiry, you can use the Contact Us form located HERE. Stock l...
Fri, 20 Apr, 2018 at 2:19 PM
Where can I find your Terms and Conditions?
The Terms and Conditions can be found HERE
Mon, 19 Mar, 2018 at 2:40 PM
Is there a warranty on items that I buy from CeX?
CeX offers a 24-month warranty on all items purchased from CeX stores or webuy.com except consumables (removable batteries and projector bulbs).  Ful...
Thu, 23 May, 2019 at 12:42 PM
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