Orders, Warranties & Returns

Are Your Stores Still Open?
Stores in Greater Sydney,ACT and The Hunter are open for Click & Collect and Drop & Go with reduced trading hours. Other stores and our online busi...
Tue, 7 Sep, 2021 at 8:14 AM
I had an item booked in for a test in one of your stores before lockdown, what do I do?
Any items left in-store prior to the government closure of stores are kept safe and secure until our stores reopen for business.
Fri, 23 Jul, 2021 at 5:52 PM
Returning Store Orders and Warranties
Most Greater Sydney and ACT stores are closed in line with government guidelines. Due to this, warranty periods have been frozen for all o...
Thu, 12 Aug, 2021 at 12:55 PM
Returning Online Orders and Warranties
Warranty Returns: We've made the decision to freeze all CeX warranty periods during the time our Greater Sydney and ACT stores are closed, so as to co...
Thu, 12 Aug, 2021 at 12:56 PM
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