Once you're ready to place your order, click on the Basket icon in the top corner of the web page, then click "Proceed to Checkout". If using the app, the basket icon is at the bottom of the screen.


From there, select your preference for Delivery or Collection > Confirm your Delivery Address > Click "Add new CeX voucher" > Enter the voucher details 


Pay particular attention to the date and value. The date is likely to be after the year 3000 and the value (without the $ sign) must be entered as the exact value of the voucher, not the total of the order.


Once all the details have been filled in, click on the 'Add' button.

Finally, click "Confirm and Pay" to complete your order. You'll receive an email confirmation after the order is complete.


Multiple vouchers can be used for one transaction. An additional payment method must be used if the voucher does not meet the cost of the order. If your voucher value is higher, an email containing a new voucher with the remaining amount will be sent to you once the order is placed.



Having issues redeeming your voucher? Please double check the details entered 100% match the voucher. Then try a different browser or device. If you're still unable to use the voucher, please reach out via our Contact Us form here for help.