All phones and tablets are graded as below


A - Mint:  Product in mint/new condition with original box and all original accessories.

B - Good: Working product in good cosmetic condition without charger.

C - Working: Working product in poor cosmetic condition without charger.

F - Non-Working : (Applicable for select Phones only) Product must be intact and not crushed, bent, or snapped. Must pass our IMEI check. No accessories required. All Apple products must have their iCloud account deactivated and Android v5.1+ devices must have Google Accounts removed.


F - Non-Working Examples: Dead, cracked (screen, body, bezel etc.), water damage, broken/bleeding LCD (screen), not powering up, speaker/mic faults, broken aerial, etc.


-Please note: All Apple products (iPhones, iPads, iPods, Apple Watches etc) must have iCloud accounts deactivated.

- To help tackle e-waste and make sure that you can get the best value for your tech, we're no longer requiring chargers when you trade in or purchase phones, tablets, iPads & iPods graded at B or C. To check all categories this is applicable to, please click here.


All hardware (excluding consoles) are graded as one of the following:

  • A Mint - Product in mint/new condition with original box and all original accessories.
  • B Good - Product in good condition with all essential accessories. No box required.*
  • C Working - Product in poor condition and fully working. Charger supplied but missing accessories and packaging.*


*Grade B and C Headphones and Bluetooth speakers won't come with a charger.


Games consoles are graded as one of the following:


Boxed: Good to Mint Condition. All essential accessories. Original, first-party controller of matching colour (or matching special edition if applicable). The box must be official and include all necessary box inserts.

Unboxed: As above, just without the box.

Discounted: Working console in poor cosmetic condition, with all essential accessories, box not required. Complete with any brand of compatible controller*.

F - Non-Working : (Applicable for Xbox One and Playstation 4 Consoles only) - Product must be intact and not crushed, bent, snapped, or missing any parts (covers, buttons, disc trays etc). Must pass our Serial check. No accessories are required.


F - Non-Working Examples: Dead, cracked, water damage, not powering up, etc.


* Playstation 4 consoles must come with an official Playstation 4 controller at all grades. Third-party controllers cannot be accepted when paired with Playstation 4 consoles when selling to CeX.


All other hardware, if graded, will be done so as follows:


A - Mint: Working product in mint cosmetic condition with all essential accessories.

B - OK: Working product in OK cosmetic condition with all essential accessories.