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Pricing/Products

What can I buy online?
When you find an item you want on webuy.com you can buy it (As a Delivery Order) if it mentions "Delivery Available" underneath the price (see...
Can I sell the items I have purchased?
Yes! You can sell items back to us by creating a Sell to CeX order online or by visiting any CeX store.
How does CeX determine the buying and selling price of an item?
All our prices are set by a dedicated team and take into account market trends and various economic factors.  An example of some factors would include ...
What condition will items with no grade listed be in?
Some products will only have a single price and no grade listed. These can be in any condition from Grade A to C.  While the cosmetic condition of non-g...
What do you mean by essential/required accessories?
Essential accessories are parts a device won't function without (eg. a unique power cable, or a USB receiver for a wireless only mouse) To help tack...
Do your items come boxed or with instructions?
As we buy and sell second-hand goods, we cannot guarantee that original manuals or instructions will be included. Items may or may not come boxed depending ...
Will the phone I buy work on any network?
Devices with “Unlocked” in the title are unlocked to all networks and should work with any provider's SIM. Items that list a specific provider (e.g. Vod...
Why is my item a different colour?
Unless a specific colour is mentioned in the product title or description, the colour you receive may not match the image shown. Images on our website a...
What are consumables?
Consumables are parts or components of a product that are expected to wear out or require regular replacement due to normal use. Are consumables covered...