Once the store has processed the transaction, payments via PayID or Bank Transfer (Direct Deposit) are usually received within 2 business days.* If you've chosen voucher payment, this will be emailed to you instantly or will be printed at the point of sale.

If you haven't received your payment within the given time frame, please reach out through our 'Contact us' form here. Make sure to include your order number and any other relevant information.


*Business days do not include weekends or public holidays