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Selling to CeX stores

What do I need to do before selling to CeX?
Before selling any device into us, there are a number of things you should check: Have you wiped your data from your device(s)? Your data needs to b...
What are the membership/ID requirements?
A CeX membership allows you to sell and trade your items with us at any of our Australia based stores. It’s free and easy to become a member! We have 2 type...
What payment options do CeX offer for selling in store?
When selling items to any CeX store you can be paid by the following methods: CeX Voucher PayID (For transactions under $2000 only) Direct Deposit  Ca...
How long will it take to test my items in store?
When you drop your items off, our store team will always give you an estimated timeframe for testing the order. Testing times can vary depending on how...
I have sold my item but have not received payment
Once the store has processed the transaction, payments via PayID or Bank Transfer (Direct Deposit) are usually received within 2 business days.* If you'...
Are there any limits on the amount of items I can sell?
There is no minimum or maximum amount of items that can be sold to us in store. However, a bulk discount may be applied when selling 2 or more of the same/s...
How do you determine how much you pay for my goods?
We have dedicated pricing team who set our buy-in prices. As with our selling prices they take into account market trends and various economic factors. T...
How do I get a replacement membership card?
If you've lost or misplaced your membership card, you can get a replacement from any CeX store. Please bring photo ID with you so the team can verify yo...