The sole methods of customer communication that CeX uses are listed below:

Support page - webuy.com/support
Twitter / X - @CeX and @CeXSupport
Facebook - facebook.com/CeX

Emails will always include one of the following domains for outgoing contacts.
@webuy.com or @trustpilotmail.com

CeX does not send emails or other correspondence from domains or social media pages other than those listed above.


Our customer support team does not have a dedicated phone line to contact customers on, nor do we communicate via SMS or WhatsApp. 

Please refer to this article to learn more about how to Recognize Fraud. If you believe you've been contacted fraudulently, please reach out to us through our Contact Us form here.