Hi, how can we help you?

We’ll need to receive your order within 10 days of the Sell to Cex order being placed in order to secure the same prices. As our prices can vary, we can’t g...

You can send your items to us for free using the steps below: 1. Click the link here, then enter your order number and email address. 2. Click next. Se...

You can track your order status online by signing into your account on our app or website using the following steps: Go to Account > Click Your Sales &g...

Please ensure any goods sent to CeX are packaged as safely and securely as possible.  Always use packaging appropriate to the item, i.e. a padded envel...

You can cancel your Sell to CeX order on your account page via our app or website using the following steps: Go to Account > Click Your Sales > Cl...