Once an order has been placed, the details can't be changed (including delivery address). Please make sure your details are up to date on your "My Account" page before placing an order.


If you have entered the wrong address, please reach out immediately via our Contact Us form so we can attempt to cancel your order. Once cancelled, you can place a new order with the correct details.

Please note:
- Orders must be cancelled before they leave our stores. Once an item is sent, it can no longer be cancelled.
- We can only cancel orders if contacted from the email address registered to your WeBuy account.