Hi, how can we help you?

We use AusPost as a tracked courier service to deliver the online orders to the customer's address. Please note: CeX may on occasion use TNT/another...

Unfortunately, once you place an order the delivery address cannot be changed. For security reasons, we will ship the order to the billing address of the pa...

We currently only deliver to Australian addresses, and for security reasons, we can only send items to the billing address of the payment card used. We do n...

Usually delivery should take no more than 2 to 5 working days. However, we ask that you allow up to 28 days for the items to arrive, as all items are source...

It usually takes just 2 to 5 working days for orders to arrive. However, we do ask that you allow up to 14 days as items are sourced and dispatched from sto...

Please allow up to 14 days for the items to arrive as lost in transit items are usually located and delivered within that time-frame, if 14 days have elapse...

Orders placed on webuy.com may be sourced from various stores across Australia, as such you may receive them in separate packages. Our systems are designed ...

There is a delivery charge of $4.00 per individual item valued up to $50.00. Any individual items purchased over the value of $50.00 will not incur a delive...