Hi, how can we help you?

As our business is purely consumer-focused and to ensure we are able to fulfil a maximum number of customer's order, we have a limit of 50 items per ord...

As the nature of our business is the purchase and sale of second-hand items. Unless stated all the items listed on our website are second-hand.

Once the order has been placed, the bank often allocates the required funds. This means that the bank has made the funds unavailable to you as we wait to t...

Unfortunately, not all CeX stores are fulfilling online orders. So whilst stock from those stores is unavailable to order online, it can still be viewed s...

If you've changed your mind about an order and wish to cancel it, you need to email us using the contact form HERE. Please note that once dispatched...

When making a purchase from webuy.com you can choose to pay using one of the below methods: CeX Voucher Credit/Debit Card Apple Pay (on supported ...

In order to buy and sell on webuy.com you need to create an account. You can do this by clicking the Sign-Up option at the top of the page. Please note howe...