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CeX
General CeX FAQ's
CeX stands for Complete Entertainment Exchange. CeX was founded in London in 1992 and expanded into Australia in 2012, opening our first store in Rouse ...
The nature of our business is the purchase and sale of second-hand items. We buy, sell and exchange a range of technology and entertainment products inc...
Q: What is a Unified Membership? A: Unified Membership allows customers to use a single account for both in-store and online transactions. Q: What are ...
1. What is changing about the CeX warranty policy? From November 1st 2024, we extended our warranty from 2 years to 5 years. This applies to all products ex...
Your nearest CeX store and their hours can be found on our Find a Store page here. If you are searching using a mobile device, you can tap the "Us...
The Terms and Conditions can be found HERE
Our stores don’t have dedicated phone lines for customers to contact them on. If you need a hand with anything at all, you can reach out via our Contact Us ...
CeX offers a 5-year warranty on all items (except consumables) purchased from CeX stores or online. Full details of the CeX 5-year warranty can be ...
Whilst CeX started out in the UK and has many stores across the country, we also have shops located around the globe! Below is a list of all the regions...
CeX will never request via unsolicited email or text message for any payment or personal information in return for goods in transit or in CeX custody. If yo...