Hi, how can we help you?

You can take your item(s) back to your nearest CeX store (don't forget your invoice!) and have them processed as per our Returns policy. Please brin...

When we receive your item it will be tested for faults and to confirm that it is covered by our returns policy. If we cannot replicate a fault or cannot fi...

We provide an 8 day change of mind policy for any unwanted online orders. So long as the item(s) are returned within 8 days of delivery and are in the same ...

If the item you have received is either damaged or faulty, then you need to let us know that you intend to return it as soon as possible by using our contac...

If an item you’ve bought from us has arrived faulty you can return it within the 28-day returns policy, however, we’ll need to be notified regarding the ret...

Let us know about the order mix up and that you intend to return it as soon as possible by using our contact form HERE.  You can then follow the online ...

Please allow up to 14 days for an order to be delivered. If you still haven't received your items after that period, then please use the contact form HE...

For orders returned to us within 28 days of delivery, the items delivery cost will be refunded. Beyond 28 days, delivery costs will not be refunded.